Notes on incident command, the service-management craft, and practical AI automation for operations.
2026-08-07
My wife spent four weeks teaching participatory action research in the Marshall Islands, came home saying funding was the hard part, and I built her a search tool with a real MCP server behind it.
2026-08-01
The actual playbook for turning an unmanageable alert queue into one where every page is worth waking someone up for.
2026-07-31
A second live tool on TheBus's real-time arrivals — and what got faster to build the second time around.
2026-07-30
A small live tool, a real MCP server, and what a job expo taught me about who's actually intimidated by AI.